Reactivate your account
Reactivating your itsme® account via our website only works if you have created your itsme® with your eID. If you have created your itsme® with your bankcard, please reactivate your itsme® account in your itsme® app.
Enter your mobile number here. Insert your eID in the card reader and enter the PIN code of your eID.
Reactivate your itsme® account on a computer
You can only reactivate an itsme® account with your eID via a computer, because your eID needs to be read using a card reader.
Surf to my.itsme.be/en/unblock and follow the steps on the website to link your eID to the itsme® app. Get your eID and card reader to proceed.