Reactivate your account

Reactivating your itsme® account via our website only works if you have created your itsme® with your eID. If you have created your itsme® with your bankcard, please reactivate your itsme® account in your itsme® app.

Enter your mobile number here. Insert your eID in the card reader and enter the PIN code of your eID.

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By clicking on ‘reactivate my account’ you agree to our privacy policy

Reactivate your itsme® account on a computer

You can only reactivate an itsme® account with your eID via a computer, because your eID needs to be read using a card reader.

Surf to my.itsme.be/en/unblock and follow the steps on the website to link your eID to the itsme® app. Get your eID and card reader to proceed.